Privacy Policy

At Virtual Flow, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and store your personal data. This Privacy Policy outlines our practices regarding data protection and your rights as a user.

1. Collection, Storage, and Use of Customer Data
We collect personal data when you visit our website, sign up for our services, or communicate with us. This includes:

  • Full name, email address, phone number, and business details for account creation.

  • Payment information processed securely through third-party payment providers.

  • Browsing data collected through cookies and analytics tools to improve our services.

All collected data is securely stored using encryption methods and is accessed only by authorized personnel for legitimate business purposes.

2. Personal Information Protection
We implement stringent security measures, including firewalls, encryption, and access controls, to protect your personal information from unauthorized access, disclosure, or misuse. Customers can request a report on stored data or request deletion at any time by contacting us.

3. Opting Out of Data Collection and Marketing
Customers can opt out of marketing emails and data collection for analytics purposes by adjusting their account settings or emailing us at info@virtualflow.in. However, essential service-related communications will still be sent.

4. Third-Party Data Sharing
We do not sell or trade personal data. However, we may share customer information with trusted third-party service providers, such as payment processors (Razorpay) and regulatory authorities, when required for operational or legal purposes.

5. Updates to Privacy Policy
This policy may be updated periodically, and we encourage users to review it frequently. Continued use of our services implies acceptance of any revised terms.

For any privacy-related queries, contact us at info@virtualflow.in or +91 76192 41166